FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Q: What are the dates of The Summer House WeekenD 2019?
A: The event starts on Thurs 15 August and ends on Sunday 19 August, with the main parties taking place on Friday and Saturday nights.
Q: Do we really have to be off site by 9am on MONDAY?
A: Yes. The 9am Monday departure is compulsory for all guests* who are camping or in live-in-vehicles as we have get the site completely cleared by Monday afternoon. Please ensure that you are planning your journey home to accommodate the end time.
The shuttle service is available during Saturday evening and Sunday morning - please check out the Getting There page for the schedule.
*Guest staying in the house can depart by midday Sunday
Q: WHAT ARE THE DATES OF THE WINTER HOUSE WEEKEND 2019?
A: Arrivals from the afternoon of Friday 15th February 2019, departures by 6pm Sunday 17th February 2019.
Q: What is the location of the Summer / Winter House?
A: Location is sent out to ticketholders only, approximately two weeks before the event. If you need a hint for the purposes of travel planning please contact us.
Q: What's the address of The House?
A: We don't give out the precise address of The House except to ticketholders, who receive the details in the post-purchase email. If for the purposes of planning your travel you need to discuss location with us, please contact us with your question.
Q: Is there a travel buddy or ridesharing thread
A: Information about ridesharing is available on the Getting There page. Or go straight to the rideshare form (the password is sent to all ticketholders - email email@example.com if you haven't yet received the email).
Q: Where can I stay?
A: For The Summer House, the options are to: a) Sleep in a room in the house; b) Self-camp in our campsite; c) Stay in one of our lovely glamping bell tents; d) Stay in a local hotel / B&B. For more details see Where to Sleep.
Q: I’d like to bring a campervan / live-in vehicle.
A: This year’s site has very limited hard standing. The parking is in a field, with a single track, non-paved path leading to the field. This means we cannot guarantee safety for larger vehicles. We will examine applications for campervans and live-in vehicles on a case by case basis, prioritising those with accessibility needs and/or large numbers of people being transported or sleeping together.
Q: Is there a copy of the timetable for talks and workshops?
A: The timetabled programme will be available on the website around week before the event, though may be subject to minor changes.
The programme is always announced in the daily morning meetings, and there are notice boards updated throughout the day with what is happening where.
Q: Are you offering massages and treatments?
A: Yes, and for Summer House 2018 you can book them here in advance, or during the event (subject to availability).
Q: Will I be able to wash?
A: YES! Whether you're in the boutique camping or the free self-camping, you have access to our free hot showers trailer.
Q: What can I eat and drink?
A: See our Food and Drink page for the various options, including a) Booking our banquet meals; b) buying spontaneous meals from independent street food chefs for under £10 each; c) bringing and preparing your own food. We'll take care of the drinks, from soft drinks, tea and coffee and smoothies through to cocktails — please don't bring your own booze.
Q: Are tickets still available for food/coaches?
Q: Is there a dress code? What is the dressup theme for Summer House 2018?
A: For the Friday night party only, we ask that guests dress up — but we have a fancy dress rail and lots of opportunities to make / craft your own accessories. The dressup theme this year is: Booty & The Beasts. For the rest of the weekend, you can wear whatever you like.
Q: Can I volunteer in exchange for a ticket for this event?
A: All volunteer positions have now been filled. If you are very keen to be involved please purchase a ticket whilst they are still on sale and add a comment to your purchase saying you are interested in volunteering. Upon arrival let our Front of House team know you are available to volunteer. If our team needs to call upon your assistance during the event it may be possible to have some of your ticket price refunded afterwards.
Q: Are there low-income / special access tickets?
A: Yes, for people who are in dire financial straits, we offer a limited number of low-income tickets starting at £75 each. These are available on application and are decided on a case-by-case basis. Fictional examples of people who may be eligible for low-income tickets include "Taz" who has been unemployed for two years and cannot afford the ticket price; "Jem" who works a low-paid part-time job a long way out of London and has a lot of costs getting to the event; "Sam" who has a disability and has additional costs in order to access the event; and "Mo" who is a single parent and can't afford to pay for both childcare and full price tickets. A reason like "I've already been on a holiday abroad this year so I can't pay for another weekend away" is less likely to secure an access ticket. Please click here to apply for access tickets.
Q: I hear that The Summer House started as a birthday party. Can I join in for my birthday?
A: YES! When you buy your ticket there's a pull-down menu to alert us to your birthday. We'll be in touch with more details of the cake-cutting ceremony nearer the time.
Q: Which ages are welcome?
A: Anyone over 18 is welcome at The Summer House Weekend and the Winter House Weekend.
Q: My PAL has had to drop out. Can I do a call out on the group for people in the same situation?
A: No, this is not the way the PAL system works. Your PAL needs to be someone you are well known to and that is well known to you. Your PAL should be a source of support throughout the weekend and should any problems arise you and your PAL will be asked to take responsibility alongside one another and in the worst case scenarios both of you would be asked to leave. It is why is required for you and your PAL to arrive together and leave together. Your PAL does not need to be a romantic partner or spouse. They do need to be someone you have an existing relationship (of any kind) with: a friend or a relative.
Q: Can I have more than one PAL?
A: Yes, but we ask the top capacity for this to be a group of 3 people that are all in the same PAL group. All three need to know each other already; all 3 agree to care for one another, and in the case of a problem with any guest, all three guests will be held responsible. More details here.
Q: Do I need to register my PAL in advance?
A: No, you need to be there in person with them upon check-in. More details here.
Q: I have some more questions about your code of conduct and PAL System
A: One of the things that makes The Summer House Weekend different from other events is that we ask all guests to agree to some simple values that are designed to make the place safer and friendlier for everyone. You'll find the basics of these written up on our code of conduct page — and we'll write to guests before the event with a reminder. The PAL System (created by Kinky Salon San Francisco and licensed under Creative Commons) simply means that all guests must be accompanied at the event by at least one friend who knows and vouches for them. To be clear: you can do all the workshops and activities separately! But you must have your PAL on site the whole time and leave together. Your PAL can be a friend, a partner, even a family member. They don't need to have attended the event before. The main thing is that you know and trust each other. The vast majority of guests understand and appreciate these guidelines but if you have any questions whatsoever, don't hesitate to contact us for clarification.
Q: Can you tell me more about accessibility?
You can read about this on our Accessibility page, including information about communications disclosure; carers; accommodation and transportation; the terrain; mobility access and stairs; accessibility of the workshops, playspaces, toilets, and showers; animals; storing medication; local amenities; pollen and chemical sensitivity; light; noise; intoxication and substance use; and crowds. If you have any questions which aren't addressed, please email us at firstname.lastname@example.org.
Q: I can no longer attend. Can I get a refund or give my ticket to someone else?
A: No. This is clearly stated in the terms of your purchase on the website and it is in conflict of the nature of the PAL system and the event itself to be selling the tickets on to other people. Refunds are permitted within a certain timeframe but not close to the event - details on our refunds page.